Assistance at the Airport
We at Limitless Travel know and understand the difficulty of flying with a disability. This handy guide details what you need to know to ensure you are making the most of the disabled assistance at airports when you fly overseas. From booking your ticket, to disembarking the plane, everything you need to know is right here, so flying needn’t be a daunting experience. Remember – airport assistance is there to make your journey easier. All you really have to do is book your assistance and show up!
Research your Special Assistance
Before you book any disabled holidays or even your airline ticket, it is very important that you research which airlines can provide the type of special assistance you require. Each airline has a slightly different policy, so it is best to ensure you understand what the airline can and cannot do to provide the level of special assistance you need to have a safe and accessible flight. The best place to do your research is with the airlines directly, either on their disabled access website page, or by calling the airline via their dedicated special assistance contact number.
Booking your Special Assistance
When you book an airline ticket, it is advisable that you book your airport assistance straight away. Airlines need plenty of notice, so they can make sure that they have the right number of specialist staff on the ground. To book specialist assistance at airports, it is advisable to call the airline you have booked your tickets with and explain to them the type of assistance you will need. The airline will book in your airport assistance, and may also ask for details and dimensions of any mobility equipment you are bringing with you. It is handy to keep the dimension, battery type, and any other important information about your mobility equipment, as it is likely you will be asked multiple times for this information at the airport.
Once you have booked your airline ticket, and the airport assistance you require, it is advisable to do some planning to make your trip as smooth as possible. For example, how do you plan to get to the airport? Do you need to order a taxi? Will you need assistance with your luggage from the taxi to the special assistance check-in desk? Limitless Travel can assist you with this step once you have made your booking, to ensure that everything runs smoothly on the departure days of your disabled holidays.
When you arrive at the airport, you should make yourself known at the special assistance desk. Here, you can request assistance with luggage, the use of a wheelchair, and special assistance through security. The staff at the desk will inform you of how to check-in for your flight, and will tell you where to meet the airport assistance staff if you do not require assistance through security. Airports are generally very accessible, but you can also ask here for the disabled friendly toilets to be pointed out for you.
Airport assistance staff will always wear high visibility clothing and will be around the airport at all times. If you need assistance for something in particular, you can call their attention. If you would prefer a qualified carer to provide you with assistance at airports, you can meet the care team at a designated airport on each and every one of our holidays. They will be there to provide holiday care if required, as well as airport assistance, and general support. Holiday care is available in a range of different package types; call us on 0800 069 8060 to find out more. Please note that standard airport assistance staff will not be able to assist you with any personal care, so it is advisable that, should you need assistance in the bathroom at the airport, you purchase one of our holiday care packages.
Any steps up to the aircraft are avoided by one of two ways; via ramp or via ambulift. If a ramp is being utilised, airport assistance staff will accompany to the door of the aircraft, in your own wheelchair if you are using one. Here, you will be requested to transfer into an aisle wheelchair, which will be able to fit down the aisle of the aircraft. You can then transfer into your aircraft seat. An ambulift is a vehicle which is fitted with a lift for wheelchair access. Once you are safely secured inside, the ambulift rises to the aircraft door, and from this point onwards the procedure is the same as with a ramp.
Other Holidays You May Be Interested In
Unfortunately all holidays of this type have sold out. But please view the suggestions below for exciting alternatives!
Best of Tenerife
Chill out on the accessible beach or fill your days with water sports – Tenerife has got a huge variety of activities for people with disabilities.
Categories:Sun Holidays, Last Minute, Holidays with Care, 2020 Holidays
- 13 Dec 2019 - 20 Dec 2019
- 7 Feb 2020 - 14 Feb 2020
- 19 Jun 2020 - 26 Jun 2020
- 31 Jul 2020 - 7 Aug 2020
- 14 Aug 2020 - 21 Aug 2020
- 9 Oct 2020 - 16 Oct 2020
- 11 Dec 2020 - 18 Dec 2020
On Limitless Travel's Historical Crete tour, you will get to visit the old city of Chania, as well as the traditional coastal village Maleme.
Categories:Sun Holidays, Holidays with Care, 2020 Holidays
- 22 Aug 2020 - 29 Aug 2020
Classic Lake District
Experience the stunning Lake District and indulge with Afternoon Tea and a cruise on Lake Windermere
Categories:Coach Holidays, Holidays with Care
- 1 Jun 2020 - 5 Jun 2020
- 6 Jul 2020 - 10 Jul 2020
- 10 Aug 2020 - 14 Aug 2020
- 14 Sep 2020 - 18 Sep 2020