| Mon-Fri: | 9:30am - 5:30pm |
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| Sat: | 10:00am - 5:00pm |
| Mon-Fri: | 9:30am - 5:30pm |
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| Sat: | 10:00am - 5:00pm |
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Care is at the heart of Limitless. Our experienced care team is here to help and support you as much or as little as you like. It could be a hand with your bags to the hotel room, assistance in the swimming pool, or one-to-one personal care.
Our carers want to give you the confidence to explore new places, to try new experiences on our holidays with carers provided, and most importantly, to ensure you have the most relaxing holiday ever.
In the lead up to your Limitless holiday, our booking team will spend time getting to know you, and arrange a bespoke level of care that ensures your holiday is exactly that - a holiday.
If you’re looking for disabled holidays with carers, then Limitless can provide a supported experience that is tailored to your needs.
Previously called ‘Group Support’
Group Support & Holiday Assistance is included as standard with all Limitless Travel holidays, and is what sets us apart from every other UK holiday provider.
This level of support is suitable for those who do not require physical support, but may need a helping hand to make the most of their holiday experience. This assistance is provided in a group setting, therefore you must be able to support yourself if you intend to leave the group at any point.
What does Group Support & Holiday Assistance include?
✓ Pre-holiday assistance from our Limitless Travel Head Office team, who will answer any questions you have and provide support with hiring any mobility equipment you may require
✓ During your holiday, the On-Tour Team will assist you with making the holiday accessible day-to-day, including:
✓ Help with checking in to your hotel
✓ Assistance with luggage
✓ Help with accessing excursions
For more details, speak with a member of the Limitless team on 0800 711 7112.
Previously called ‘Personal Care 1:1’
In addition to the assistance provided in our Group Support & Holiday Assistance package, our Morning, Evening & Occasional Daytime Care package includes assistance with personal care.
This package is suitable for those who currently receive intermittent care support at home, or those who would like to receive personal care assistance throughout the day.
What does the Morning, Evening & Occasional Daytime Care package include?
✓ Detailed care planning by the Limitless Travel team through a personal phone consultation to create a bespoke care plan for your holiday.
✓ On-hand personal care provided by qualified carers with years of experience and a love for travel.
✓ Assistance with showering and bathing, getting dressed, medication administration and toileting (45 minutes - 1 hour per morning and 30 - 45 minutes per evening)
For more details, speak with a member of the Limitless team on 0800 711 7112.
Previously called ‘Personal Care 2:1’
What does the Morning, Evening & Occasional Daytime Care package include?
Our Morning, Evening & Occasional Daytime Care package includes everything that is included in our Group & Holiday Support and ‘Morning, Evening & Occasional Daytime Care’ packages, plus the assistance of two qualified carers for manual handling support and hoisting for 45 minutes - 1 hour per morning and 30 - 45 minutes per evening.
For more details, speak with a member of the Limitless team on 0800 711 7112.
Our One-to-One Care package is our most comprehensive level of care, and is entirely tailored to meet your personal care needs.
This package means that you will have a carer supporting you throughout the day on your holiday. If you’re wanting to explore on your own, away from the group, then our one-to-one care package ensures that you will have the support you need to do so confidently.
What does the One-to-One Care package include
✓ Detailed care planning by the Limitless Travel team through a personal phone consultation to create a bespoke care plan for your holiday
✓ This package combines the personal care support support received in our group and Morning, Evening & Occasional Daytime Care packages, whilst adding an additional level of care tailored to your own needs
To learn more about our One-to-One Care package, book in a consultation with a member of the Limitless team.
For more details, speak with a member of the Limitless team on 0800 711 7112.
Previously called ‘1 to 1 EXTRA’
What does the One-to-One Care With Hoisting package include?
Our One-to-One Care With Hoisting package includes everything that is included in our Group & Holiday Support and ‘One-to-One’ packages, plus the assistance of two qualified carers for manual handling support and hoisting for 1 hour - 1 hour 30 minutes per morning and 30 - 45 minutes per evening.
For more details, speak with a member of the Limitless team on 0800 711 7112.
Previously called ‘Limitless Buddy 1:1'
Our Companionship Package is suitable for those who currently receive assistance at home or in the community with emotional support, or assistance with everyday activities.
This package is suitable for those who do not require personal care assistance, but who would benefit from the support of a qualified carer on a one-to-one basis throughout their holiday.
What does the Companionship package include?
✓ Detailed care planning by the Limitless Travel team through a personal phone consultation to create a bespoke care plan for your holiday
✓ Support from a qualified Limitless Travel carer for prompting and emotional assistance
✓ Assistance with medication, money handling and budgeting whilst on holiday, or with selecting items that are suitable to the guest's dietary requirements
✓ If you have booked a companionship package and would like to explore away from the group, then our Companionship package also ensures that you will have the support you need to do so confidently.
For more details, speak with a member of the Limitless team on 0800 711 7112.
Our Travel Advisors can provide recommendations for which package they think would be most suitable for you. In addition to this, our care team will also reach out to you three months before your holiday to confirm you have everything you need to travel with complete confidence.
While our team will be on hand to support you throughout the day, we currently don't provide night care. It is therefore imperative that you arrange your own night care if needed. If you have any questions then please get in touch with our team by using the form at the bottom of this page.
Our Care Team are always happy to support with personal care but are unable to offer support with any invasive medication administration including but not limited to injections and suppositories.
Our dedicated care team is always ready to assist you during your holiday. Simply reach out to our team before your trip or speak to any of our carers on-tour.
Costs may vary depending on the level of care required. It's best to discuss your specific needs with our booking team to get a clear understanding of any additional costs.
Our care team members are highly qualified professionals with many years of experience. They undergo rigorous training to ensure they provide the best care to our travellers.
Experienced, meticulous, friendly, and a passion for travel. Meet Jamie, one of our Limitless care team. We work with carers like Jamie who are dedicated to creating an unforgettable holiday experience for every Limitless customer. Their expertise and passion is at the very heart of what we do, and will help you travel with confidence.
It has to be meeting all the wonderful characters that join us on Limitless holidays. I love hearing their stories and, most importantly, helping to take away the stresses of daily life.
Limitless has made me realize that travel needs to be accessible for everyone. Nobody should be limited to going out and experiencing the world. Everyone should be able to enjoy life to the fullest and there's really nothing better than a holiday in the sunshine!
For me, it was helping a customer on one of our Tenerife tours swim for the first time since becoming disabled. It was a life-changing moment.