About Novotel London Waterloo

A 1-minute walk from Lambeth Palace bus stop, this stylish, riverside hotel in a traditional building is also 14 minutes from the London Eye and 2.4 miles from the British Museum. 

The modern rooms come with flat-screen TVs, free Wi-Fi and desks. All feature sofa-beds and mini-bars, as well as tea and coffee-making facilities, while upgraded rooms add iPod docks and Nespresso machines. Kids age 16 and under stay at no charge in their parents’ rooms. Room service is available 24/7.

Amenities include a bar and an international restaurant, plus an exercise room, a sauna and a hammam. There's also a play area, a business centre and meeting space.

Size of Hotel

  • This hotel has 187 rooms
  • This hotel is arranged over 6 floors

Check-in & Check-out

  • Check-in time starts at 2 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required
  • Government-issued photo ID required


Air ConditioningBarConciergeFitness CentreFree WifiMeeting RoomRestaurantRoom ServiceBreakfast (Additional Cost)24-Hour Check-InLiftDaily HousekeepingConference SpaceMinibarBedside Phone


Site Access

  • There is a drop off point in front of the entrance
  • Private accessible parking available
  • Guests are advised to arrange a parking space in advance
  • There is level access to main entrance
  • There is an automatic entrance door
  • It is step free from the entrance to the reception desk
  • Wheelchair accessible toilet available from street
  • Wheelchair accessible lift available
  • Lifts service all floors
  • There is step free access to the restaurant
  • The restaurant is fully wheelchair accessible
  • The spa is accessible
  • The gym is accessible
  • The pool is wheelchair accessible

Bedroom Access

  • There are accessible rooms between 10 and 15 metres of the lift
  • The doorway is between 750mm and 800mm wide
  • The bedroom doors slide open
  • The accessilbe bedroom doors are opened with a lever handle
  • There are lowered light switches located near the door
  • There is a phone within reach of the bed
  • Adjoining rooms for carers available
  • There is a roll-in shower with a seat
  • There is not a bathroom with a lowered bath
  • There is an emergency pull-cord in the bathroom
  • Standard rooms have a shower over a bath
  • There is level access to the lift to the rooms

Hearing & BSL

  • Vibrating pillows are available
  • There is an induction loop at reception

Sight Assistance

  • Assistance dogs are welcome
  • Menus are not available in large print




Very trying


I really enjoyed my stay here for the simple fact that the staff couldn't do enough to help me! Agreed the hotel could be more accessible, but they are so willing to expand it really is comforting for people(like myself) who rely on this accessibility! I will come back because the service and effort was top notch.

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