About The Palace Hotel

The Palace Hotel is being given a multi-million pound facelift. Brand new, loft-style bedrooms and suites offer some of the most comfortable, distinctive and generously appointed hotel rooms in the city, with brand new beds and televisions, Neal’s Yard bathroom amenities and round-the-clock room service. 

You can be one of the very first guests to experience the new-look Palace – and enjoy great value, introductory rates whilst the builders put the finishing touches to public spaces and the destination bar and restaurant, opening later this summer.

Hotel size

  • This hotel has 275 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-6 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required
  • Government-issued photo ID required
  • Minimum check-in age is 18

Other information

  • Smoke-free property

Features

BarFree WifiRestaurantRoom ServiceLaundry ServiceBreakfast (Additional Cost)24-Hour Check-InLuggage StorageLiftDaily HousekeepingConference SpaceHypoallergenic BeddingBedside Phone

Accessibility

Site Access

  • There is a drop off point in front of the entrance
  • No parking available
  • There is level access to main entrance
  • There is ramped access
  • There are no steps to the entrance
  • There is not an automatic entrance door
  • It is step free from the entrance to the reception desk
  • Wheelchair accessible toilet not available from street
  • Wheelchair accessible lift available
  • Lifts service all floors

Bedroom Access

  • The accessible rooms are more than 20 metres from the lift
  • The doorway is more than 850mm wide
  • Bedroom doors are opened with a lever handle
  • There is sufficient space around the bed and between the bed & the wall. It is free of furniture
  • There is an emergency pull cord next to the bed
  • There is not a bathroom with a lowered bath
  • There are grab rails on one side of the roll-in shower
  • Standard rooms have a shower with a small step
  • There is level access to the lift to the rooms
  • There is sufficent space to manoeuvre a wheelchair next to the toilet

Hearing & BSL

  • Vibrating pillows are not available
  • There are no staff proficient in sign language
  • There is no induction loop at reception

Sight Assistance

  • Assistance dogs are welcome
  • Menus are not available in large print
  • Menus are not available in Braille
  • Safety information is not available in large print
  • Safety information is not available in Braille

Location

Check Rates and Availability of The Palace Hotel

Click the arrow above to add your accessibility requirements.


Interested in something a bit different?

Why not check out our tours and packages!