About Kew Royal Botanical Gardens

Kew Gardens are a beautiful place to relax while viewing spectacular glasshouses, galleries and grounds. The grounds contain precious specimen trees (some as old as 250 years!), as well as royal buildings, and the kids can have an adventure in the woods. For the kids there are also a number of attractions, including an indoor playzone, outdoor tunnels to slide down, a human-sized badger set and a Treetop Walkway to climb for a birdseye view of Kew. Kew also boasts a fine collection of botanical art, with exhibitions featuring regularly. 


Kew offers a wide range of tours to visitors, including some great accessible tours specifically for people with disabilities and their carers. These should be booked in advance to avoid disappointment on the day.  Staff on these tours are trained to accommodate visitor's needs, to make your trip to Kew comfortable and stress free. There are wheelchairs available for use on a first come first serve basis, and visitors can book mobility scooters in advance too(make sure to bring ID displaying your photograph or your address!). The Kew Explorer land train offers a hop-on hop-off service, and the Kew Discovery bus tour offers a similar experience for visitors with disabilities. 


Overall, Kew is a great attraction for all visitors. Much of the park is wheelchair accessible, and the tours mean that visitors will not miss the best bits of the park. A large-print map of the park is available, and there is a drop-off point at the entrance. The car park also has a number of disabled spaces. Guide dogs are welcome, and carers are granted free access to the grounds as long as they notify the booking office in advance. 



Site Access

  • Attraction is only partially wheelchair accessible
  • Wheelchair hire is available.
  • Scooter hire is available
  • Wheelchair accessible baby changing facilities
  • There is a drop-off point by the entrance
  • Folding seats are not available
  • Some staff are specifically trained to deal with disabilities
  • All medicine is allowed on-site
  • All toilets are accessible
  • Assistance dogs are welcome
  • There are described guides
  • There are not descriptive tours
  • Induction loops are used throughout
  • Some staff are trained in British Sign Language
  • Large print material is available
  • There is not Braille material
  • There is pushchair accessibility
  • Carers go free
  • There are concessionary prices




I love Kew

by Ffion Thomas

kew is a beautiful place and wonderful to explore. Very accessible too and staff have a great understanding of your needs!

Interested in something a bit different?

Why not check out our tours and packages!