General Questions

These questions are general questions about Limitless Travel

1) Who are Limitless Travel?
Limitless Travel are the UK’s leading provider of disabled-friendly holidays, catering to your individual needs. We take care of every aspect of our customers’ holidays, from transportation to finding a room with a hoist. Our extensive knowledge and direct experience of travelling with disability make us the experts in creating your ideal break, guaranteeing a stress-free, enjoyable holiday.

2) Why should I choose Limitless Travel for my holiday?
Limitless Travel understands your needs. We take away the hassle, the stress and the worry from travelling with a disability. Founded and managed by people with disabilities, we have first hand experience of the problems you face when you want to go on holiday. Our aim is to eradicate any problems you face so that you can focus on having a wonderful break.

3) What level of support can I expect from the Limitless Team?
The Limitless team will be there to support and assist you from the moment you first contact us. We understand and listen to your needs to ensure you have the best possible holiday. Our team has over 30 years experience of booking holidays and this expert knowledge, coupled with our high levels of care and support, mean that you will always have a stress free, worry free and hassle free holiday.

Holidays

This sections covers the most frequently asked questions about our holidays

1) Is there a luggage allowance?
We recommend one suitcase and one hold bag per person. Please speak to a member of the team when making your booking about what the luggage allowance is or if you have any specialist equipment you need to bring.

2) Which meals are included in the cost of the tours?
Typically breakfast is included in the cost of all tours which will either be continental or cooked. Lunch and evening meals are not catered for in order to allow guests to explore their surroundings and utilitise local eateries.

3) What is the maximum number of people per trip?
This all depends on the popularity of the trip. Our coaches can take up to 4 wheelchairs that are clamped into place with passenger, plus 26 more passengers who are happy to transfer from their wheelchair or do not need one. If you are transferring from a wheelchair to a standard seat on the coach, please note that only small electric or manual wheelchairs that are able to fold can be stored underneath the coach. Please also note that we cannot accommodate mobility scooters on board the coach. We can arrange for these to be hired at your destination. All our coaches have the added luxury of our leather seats, toilets, fridges and drinks available on board.

4) I see your packages include on-board carers. To what level are the carers trained and will they be available on a 24/7 basis?
We have a number of care assistants on board each trip, depending on the level of care required. The carers are all qualified and will be available at all times from the start to the end of each trip. Standard care support covers assistance with personal hygiene, lifting, handling, moving, eating and administering medication. If you require round the clock care, we advise you to bring assistance with you and our team will be able to support you. For a supplement we can provide a 24-hour care service, price on application.
More information regarding specific requirements can be obtained by calling 0800 069 8060 or sending us an enquiry to holidays@limitlesstravel.org

5) When travelling on your coach holidays, are passengers, their belongings and any mobility equipment insured?
We do not cover the loss or theft of personal belonging as these should be watched by passengers themselves. We recommend that you obtain travel insurance prior to any trip you undertake with us or any other provider.